Case Study0 pages

Gunnebo – Airport Installation Case Study

Gunnebo and ICTS Europe improve passenger
processing to airside lounges with pre-security
gates at Bristol Airport
Project:

The Background
The objective for this project at Bristol Airport was to decrease the
processing times to get the passengers into the airside lounges, whilst
preventing passenger stress and allowing passengers more time in
duty free. Rationale – airports are fined if the processing is too long
and the duty free is a big additional revenue stream for the airports!
It was also important to be able to measure passenger queuing times
at airports and to record their patterns of movement in order to
establish efficient logistics.
The information is also necessary to
optimise the location of different service facilities and exits at the
airport.
Bristol Airport wanted an innovative, efficient solution for controlling
the flow of passengers into security control.
In order to provide such a solution, it was necessary to have a security
gate that could interface with an innovative queuing system.
Prior to order placement, Gunnebo provided a demonstration Speed
Gate unit to ICTS in order to test the interface between the Speed
Gate and ICTS‟s Smart Queue Product. Extensive testing took place
over many months to prove reliability prior to fully marketing the
combined solution to airport customers.

Customer :
Operator :
Project
partners:
Location:
Country:

Provision of a pre-security
processing to airside
Bristol Airport
South-West Airports Ltd
ICTS Europe, Gunnebo UK
Bristol, Somerset
United Kingdom

ABOUT BRISTOL AIRPORT
Bristol Airport has one terminal which sees 4.6 million

passengers fly to over 90 destinations each year.
Located 13km south of Bristol city centre in Somerset,
South-West England, the airport has a CAA Public Use
Aerodrome Licence (number P432) that allows flights
for the public transport of passengers and for flying
instruction.

ABOUT ICTS EUROPE
ICTS Europe Systems is a leading provider of security
solutions to the aviation industry. With their team of
experts in Aviation Security Systems, their mission is
to deliver better solutions with greater benefits for their
clients. ICTS Systems Europe is part of the ICTS
Europe Group, Europe‟s largest provider of Aviation
Security Services, with a workforce of 12,000, as such
ICTS Europe is well acquainted with the aviation

market.