The ILLIG products are used world-wide.  A comprehesive customer support network is provided by the branch offices as well as the service centers together with the agencies in more than 80 countries. This network ensures the early identification of international tendencies and specific standards for specific countries can be taken into consideration at our product development stage. Global players use our services when opening up new markets.  

More than 20,000 machines produce world-wide around-the-clock to our satisfied customers. ILLIG is always contactable either locally or directly via our central hotline. Should we not be able to solve the problem right away, we would consult specialists. Spare parts will be sent to the customer by the quickest and most efficient means possible: from either our central stock, our service centers or from the spare parts organizations of our suppliers, who operate all over the world. Remote diagnostics become more and more important. However, if required, our service engineers are on site as soon as possible.